Google My Business scams on the rise
Fri 10 Nov 2023
By John Nayler
In recent days one of our clients has had what appears to be a scam attempted by way of their "Google My Business" listing.
A minor weakness of Google My Business and Google Map listings is that anyone can "suggest an edit" to a listing.
In this case the caller made a change to open hours before or after the call. The offer on the call was to fix it, no doubt for a fee.
The pity is that there is 1/2 a chance that Google Maps will accept the "suggested edit" change without review, which is the greater nuisance as we then have to change it back.
So beware:
- Details of your Google My Business / Maps listings changing on their own
- Notifications that your listings have changed
- Calls from anyone saying they are from Google My Business (While possible, it's highly unlikely)
For further information call eCentral, experts in digital reputation and Google My Business management on 0407 15 13 11.